Bill Generation & Payment

• Bill payment
• Online NEFT/RTGS postpaid bill payment
• Smart meter prepaid recharge
• KESCO smart meter consumer dashboard
• Multistorey recharge
• Genus CTAS prepaid recharge video NEW
• Net-meter self bill generation
• Online payment helpdesk
• Download previous online payment receipt

Connection Services

• Apply for new electricity connection
• Apply for bulk load in colonies and multistorey buildings
• Apply for net metering/net feed-in
• Net metering/net feed-in guidelines
• Apply for private tube well connection
• Commercial and industrial new connection

Service Requests

• Bill correction request
• Name correction request
• Address correction request
• Mobile number and email correction
• Increase load
• Change category
• Change ownership
• Meter related services
• Smart prepaid meter FAQ

Complaint / Status

• CGRF complaint portal
• 1912 complaint registration
• Track 1912 complaint
• COT status statement NEW
• Ready reckoner for line charge above 40 meters
• Electricity theft complaint portal
• Outsourced personnel complaint link

Important Links / Details

• UPERC
• Public Interest Guarantee Act 2011
• Application processing fee rates
• Meter reader details
• E-gazette
• C.G.R.F.

Video Guide

• How to get a new electricity connection online
• How to get a private tube well connection online
• How to pay electricity bill online
• How to register an online complaint

Services / Details

• Download UPPCL consumer app NEW
• Tariff order FY 2025-26
• Cost data book - 2026
• Download forms
• Find common service center
• Prepaid recharge process

Other

• Vigilance team and police station
• Assessment and compounding in power theft
• Scheduled feeder shutdown
• Monthly feeder shutdown
• Average supply hours in distribution section
• Wages for outsourced personnel
• Addresses of divisional offices
• UPPCL logo